GOM Player

FAQ

SRT subtitles display incorrect characters / strange characters

Views: 38,490 Date: 2014. 08. 20

If you are loading an external SRT subtitle file with GOM but some of the characters are being displayed incorrectly,

please first check to make sure the code page is set to the correct language.

 

1. Launch GOM Media Player

2. Open the Preferences window by pushing F5

3. Select "Subtitles" from the list on the left

4. Go to the "Others" tab

5. Click the pop-menu next to "Code Page", and select a language setting that matches the language of the SRT file

    you are loading.

 

 

If changing the code page does not correct the issue, it is likely an issue with the SRT files encoding.

To correct the encoding, please follow the steps below:

 

1. Open the SRT file using Notepad

2. Once the SRT file is open, click on "File", and select "Save As"

3. Next to "Save as type". change the setting to "All files"

4. At the bottom of the window, next to "Encoding", change the setting to "UTF-8".

5. Save the file (leave the file name the same as it was previously, with the .srt extension at the end).

6. Try loading the SRT file again.

7. If the problem has not been corrected, repeat the steps above, but change the "Encoding" to "Unicode" instead of

    UTF-8, then try loading the file one more time.

 

Changing the encoding by following the method above will most likely correct the issue.

 

If neither of the suggestions above help, please contact the GOM Media Player Support Center with a copy of the SRT

file that is giving you trouble.

 

GOM Media Player Support Center:

http://player.gomlab.com/eng/support/supportcenter/